LawyerIT: IT Law

Warranty conditions are an important part of every sales contract. They give the buyer security, that the product purchased or the service provided meets the agreed requirements and, in the event of defects or defects, will be repaired or replaced. Typically, warranty terms are set by the manufacturer or seller of the product or service. These terms may vary by product or service and should be reviewed carefully prior to purchase. One of the most important aspects of warranty terms is the length of the warranty, the type of guarantee (z.B. repair or replacement), the conditions for claiming the guarantee (z.B. Proof of purchase or registration of the product) and warranty exclusions..

The providers of telemedia services, indicating a chargeable value-added service number on its website as a possibility for a contact in addition to his e-mail address, thus providing no further communication available, of the requirements of § 5 Abs. 1 No.. 2 TMG corresponds to effective communication: For a reconciliation of the establishment of a value-added service number with § 5 Abs. 1 No.. 2 TMG and Art. 5 Abs. 1 BUCHST. c of Directive 2000/31 / EC initially speaks the text of those provisions, with indication of contact information quick, to enable direct and effective communication. As the Court of Appeal rightly pointed out, können über den üblichen Verbindungsentgelten liegende und von der vom Anrufer einer Mehrwertdienstenummer nicht immer beeinflussbaren...

The requirement of § 5a Abs. 3 No.. 2 UWG, specify the identity and address of operator, In the entry, the business operated by the branch addresses is not enough. Nach § 5a Abs. 3 No.. 2 UWG must be given "the identity and address of the business". Art. 7 IV lit. b UCP Directive speaks of the "address and the identity of the trader". These rules are intended to ensure, that the consumer is clear and unambiguous information about the underlying, with whom he comes into contact business, so that he can take contact without difficulty and without further investigation effort by providing companies (vgl. OLG, WRP 2011, 1213, 1214, OLG Dusseldorf, Urt. in. 02.10.2012 – I-20 U...